Shipping Policy

Processing Time: All orders are processed within 1-5 business days. 3D Printed Frames are printed to order. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates: Shipping charges for your order are $24.95 flat rate for 3D Printed Frames. Free Delivery for all orders over $250.00. Delivery delays can occasionally occur. 

Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes: We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages: We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to lodge a claim. Please save all packaging materials and damaged goods before lodging a claim.

International Shipping Policy: We do not currently ship outside Australia. 

Returns Policy: Our Return & Refund Policy provides detailed information about options and procedures for returning your order.